Industry // 01

    QSR & Multi-Unit Retail - 300 jurisdictions, one playbook.

    National rollouts demand standardized intake, predictable timelines, and reporting your real estate committee actually trusts. We deliver all three.

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    Sector Snapshot
    30+
    Jurisdictions Active
    [VERIFY: project count pending]
    Locations Permitted
    −28%
    Avg. Timeline vs. Self-Manage
    The Reality

    Why national rollouts stall.

    Every jurisdiction has its own forms, fees, plan-review quirks, and turnaround time. A national QSR program spans many permitting authorities in a single year, and an in-house real estate team can't possibly staff for that breadth.

    Inconsistent intake
    Each store, each GC, each architect submits differently. Reporting becomes a quarterly fire-drill.
    No portfolio visibility
    By the time delays surface in the executive deck, store-opening dates are already at risk.
    Specialized review traps
    Drive-thru queuing, grease-trap, ADA, signage, and outdoor seating reviews vary wildly by jurisdiction.
    Vendor sprawl
    Different expediters in different markets means no single record, no consistent SLA, no leverage.
    Client Work

    Engagements we have run in this sector.

    Named client programs with a verified proof record. Every figure below is drawn from our own project files.

    Wonder

    Compressing a DMV rollout across three jurisdictions on one quarter's cadence.

    How Wonder moved a novel restaurant format through Baltimore, Aspen Hill, and Largo simultaneously — recovering 14+ weeks against the original schedule.

    3
    Sites: Baltimore · Aspen Hill · Largo
    3
    Jurisdictions in parallel
    14+ wk
    Recovered vs. baseline
    Read the case study
    McDonald's USA

    Five firms, three review authorities, two utilities, one consistent package.

    A ground-up McDonald's on Buffaloe Road in Raleigh, with a delivery team spread across four states. Commun-ET carried City of Raleigh site plan and building review, Wake County and state health, the city's grease program, Duke Energy electric, and the AT&T telecom pathway on one coordination cadence.

    5
    Delivery firms aligned
    $1.3M
    Building value
    2
    Utility providers
    Read the case study
    See all case studies
    Coverage

    Permits & approvals we handle

    Every permit type your portfolio touches, coordinated through one PermitPilot workspace.

    Building & TI

    • ·Building permits
    • ·Tenant improvement
    • ·Demolition
    • ·Mechanical / electrical / plumbing

    Site & operations

    • ·Drive-thru queuing reviews
    • ·Grease-trap & FOG
    • ·ADA accessibility
    • ·Outdoor seating / parklets

    Brand & signage

    • ·Sign permits
    • ·Variance applications
    • ·Master sign programs
    • ·Illuminated sign approvals

    Licensing

    • ·Certificate of Occupancy
    • ·Health department
    • ·ABC / liquor
    • ·Business licenses
    FAQ

    Questions we hear most.

    Not finding yours? Talk to our team.

    Yes, most of our QSR engagements start mid-program. We import the existing permit pipeline into PermitPilot in week one.

    Open stores on schedule.

    Send us your pipeline. We'll map your jurisdictional risk and respond within one business day.

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